Orders are processed the same day that they are received.
Cancellations or changes to orders will be accommodated if order processing has not yet occurred. However, once the order has been processed it cannot be cancelled or changed.
Once your order has been processed and sent to our fulfillment centers, it usually takes a couple of days for the item to ship. However, all in-stock items will be shipped out within 2-5 days.
- Orders shipping to the US, UK, New Zealand, and the Netherlands can take 14-21 days or more to arrive once they have been shipped (although shipping times are often much quicker than this).
- Orders shipping to Canada, Australia, and other countries may take longer, depending on factors such as customs control in the country of arrival.
However please note that the numbers above are estimates only, not absolute delivery dates. While we do our absolute best to minimize shipping times as much as possible, factors such as customs issues, inclement weather, holiday seasons, logistical holdups and more can cause delays that are out of our control.